Terms & Conditions

By accessing or using Swapper("we", "our", or "us") — operated by AGOH MARKETING (M) SDN. BHD. (201301030014 / 1059844U) — website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our website.

You must be at least 18 years old or have the consent of a parent or legal guardian to use our website and place orders.

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information.
• Keep your login credentials secure.
• Be responsible for all activities under your account.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

We strive to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free. We reserve the right to:

• Correct pricing or product description errors.
• Limit product quantities.
• Discontinue products without prior notice.
• Refuse or cancel any order at our discretion.

Placing an order does not guarantee acceptance. We reserve the right to reject or cancel any order due to:

• Product unavailability
• Pricing errors
• Payment issues
• Suspected fraud
• Violation of these Terms

If payment has already been received for a cancelled order, a refund will be processed in accordance with our Refund Policy.

All prices displayed are in Ringgit Malaysia (RM) unless otherwise stated. Payment must be completed using the payment methods made available on our website. We reserve the right to change prices at any time without prior notice.

Delivery times are estimates only and may vary depending on location, courier performance, weather, customs, or other circumstances beyond our control. Risk of loss and ownership of products passes to you upon successful delivery.

Returns and refunds are governed by our Refund Policy. Products may be eligible for return only if they meet the conditions stated in the applicable policy. Certain products may not be eligible for return due to hygiene, customization, digital delivery, or other applicable reasons.

Promotional offers, vouchers, coupons, loyalty rewards, and discount codes:

• Are subject to their individual terms.
• May not be combined unless expressly stated.
• Have expiry dates.
• Cannot be exchanged for cash.
• May be cancelled or modified without prior notice.

All content on this website, including but not limited to:

• Logos
• Trademarks
• Images
• Product descriptions
• Graphics
• Videos
• Software
• Website design

is owned by or licensed to Swapper and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with website operations.
• Use automated tools to scrape or extract website data without authorization.
• Impersonate another individual or entity.

If you submit reviews, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish such content for business purposes. You are responsible for ensuring your content does not infringe the rights of others or violate any applicable laws.

To the fullest extent permitted by law, Swapper shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website, products, or services. Our total liability shall not exceed the amount paid by you for the relevant order.

The website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee uninterrupted, secure, or error-free operation of the website.

You agree to indemnify and hold harmless Swapper, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the website.

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Our website may integrate with or link to third-party services, including payment gateways, logistics providers, and external websites. We are not responsible for the availability, content, or practices of third-party services.

We may suspend or terminate your access to the website immediately if you violate these Terms or engage in fraudulent, abusive, or unlawful activities.

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, war, strikes, governmental actions, internet outages, pandemics, or other unforeseen circumstances.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, and any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be published on this website with the revised effective date. Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

If you have any questions regarding these Terms and Conditions, please contact us: