Trade in your phone now to enjoy big savings and instant cash.
Got questions about how Swapper works or what phones are accepted? Find the answers here.
Facing problems with your trade-in? Check your status, resolve rejections, or update your submission.
Unhappy with the outcome or service? Lodge a complaint and our team will assist you promptly.
Not sure where to ask? Reach out for any other questions or concerns.
How does Swapper work?
You can select your phone's brand, then answer the questions we have provided to determine its current condition. We will then provide you with an estimated trade-in price.
We highly encourage you to visit a Swapper branch for your trade-in and inspection. This ensures faster processing, secure handling, and better transparency for both parties.
Back up your data, log out of all accounts (especially iCloud/Google), and factory reset your device.
We have been in the mobile phone sales industry for 20 years. We have 24 branches in Kuala Lumpur.
Yes, all devices are professionally wiped during inspection.
Reach us via live chat in the app, WhatsApp, or email. Our team is available 7 days a week from 9am to 9pm.
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Only 100% original smartphones accepted for trade-in, verified by our expert team.
Changed your mind? Enjoy a 30-day return or exchange guarantee for selected devices.
Trade-in and receive your rewards across all major cities in Malaysia — fast & reliable.
Join thousands of Malaysians who have traded in their phones with confidence.
